XOOM Energy, LLC through its family of companies is a retail electricity, renewable, and natural gas provider in over 90 energy choice markets across the U.S. XOOM Energy’s family of companies includes: "XOOM Energy California, LLC", "XOOM Energy Connecticut, LLC", "XOOM Energy Delaware, LLC", "XOOM Energy Washington D.C., LLC", "XOOM Energy Georgia, LLC", "XOOM Energy Illinois, LLC", "XOOM Energy Indiana, LLC", "XOOM Energy Kentucky, LLC", "XOOM Energy Maine, LLC", "XOOM Energy Maryland, LLC", "XOOM Energy Massachusetts, LLC", "XOOM Energy Michigan, LLC", "XOOM Energy New Hampshire, LLC", "XOOM Energy New Jersey, LLC", "XOOM Energy New York, LLC", "XOOM Energy Ohio, LLC", "XOOM Energy Pennsylvania, LLC", "XOOM Energy Rhode Island, LLC", "XOOM Energy Texas, LLC", and "XOOM Energy Virginia, LLC" (hereinafter collectively "XOOM Energy") and offers electricity, renewable and/or natural gas products in each of their respective states. We are not affiliated with, nor endorsed by any local utility or state commission.

XOOM Energy, LLC has wholly-owned subsidiaries offering natural gas and electricity service in 19 states, plus the District of Columbia, across the U.S. totaling 90+ utilities – making XOOM Energy, LLC one of the largest energy retailers in the country.

Energy choice has been around for more than two decades in certain states and is designed to ensure consumers have access to adequate and competitively priced energy supplies. While your local utility is still responsible for maintaining the wires, pipes and infrastructure that make up the distribution system, reading your meter and responding to emergencies, the utility no longer holds a monopoly on the energy service. Customers have the ability to choose from multiple competitive retailers that offer various service plans at competing rates.

The Dedicated Design Day Capacity (DDDC) is a metric utilized by AGL to determine the amount of natural gas allocated ("dedicated") to individual homes or businesses. It's calculated based on past gas consumption patterns and the peak demand experienced on the coldest day of the year. AGL is tasked with ensuring sufficient pipeline and storage capacity to fulfill every customer's requirements during severe cold spells, and the DDDC calculation plays a crucial role in achieving this objective.

The DDDC accounts for the operational expenses incurred during the coldest day of the year, and it undergoes annual reassessment. For the majority of households and small businesses, natural gas serves as a primary source of heating. Thus, during cold weather, having an ample supply of natural gas becomes essential to maintaining warmth within your premises. Consequently, your DDDC Factor is determined through an analysis of past usage trends, the number of natural gas appliances, and other pertinent factors influencing the demand on the system's capacity at your location.

In instances where you're a new customer lacking 12 months of consumption history with Atlanta Gas Light, the DDDC is computed based on factors such as the gas equipment utilized, the square footage of your space, and the structural type.

AGL conducts an annual recalculation and updating of the DDDC specific to your location. Consequently, each September, you can expect to observe this update reflected on your bill. During this yearly assessment, AGL meticulously scrutinizes the past gas consumption and usage patterns at your residence or establishment. The primary determinant influencing your DDDC calculation is the comparison between last year's gas usage during the coldest period and your typical summer consumption, if applicable. AGL utilizes this data to gauge the amount of natural gas typically required during cold weather, thus establishing your DDC to ensure adequate reserves for your premises. As alterations to your DDDC directly impact AGL Pass-Through Charges, you may notice fluctuations in your bills from year to year if your DDDC undergoes adjustments. It's important to note that your DDDC Factor is location-specific, meaning that if you relocate, your DDDC will be recalibrated for your new address and reset accordingly in September.

Your utility company recognizes us as a licensed supplier of natural gas. When your XOOM Energy enrollment is approved, we notify your utility company of the change through our systems, and XOOM Energy becomes your supplier of record.

A fixed price plan provides you with stability and peace of mind. A fixed-price product may be higher or lower than utility rates, but, unlike utility rates, a fixed-price product will not change during the life of your contract. You are protected against unexpected and costly price increases and have greater control over the cost of your energy.

Unlike a fixed price plan, a variable price plan fluctuates monthly and does not protect you against price volatility. This may be higher or lower than the utility rate.

Paperless Billing is an eco-friendly and convenient way to receive your XOOM Energy bill. Instead of receiving a paper copy in the mail, you will get an email letting you know your bill is ready to view. All you have to do is go to your MyXOOM account and view your bill directly from your computer or mobile device! It's that easy!

*Available in California (SDG&E and SoCal Gas), Georgia, and Texas.

It’s simple. If you are the account holder or legally authorized person on the account, you may enroll right here online. It only takes a few minutes – all you need is your utility bill to get started.

Some of XOOM Energy's service plan contracts, but not all, allow you to switch to another service plan contract within the term of the contract, so you need to read carefully and understand the service plan contract you select.

XOOM Energy cannot guarantee savings because each of our service plans offers a unique value proposition.

Fixed price service plans are an excellent way to lock in your rate for the long haul and avoid price fluctuations. Your pricing remains steady, providing you with consistency and peace of mind.

Variable price plans are priced on a monthly basis. If you’re not looking for a long-term contract and enjoy flexibility, then consider enrolling on a variable price energy plan.

XOOM Energy has proudly served our customers with the belief that the power of personal connections is what helps sets us apart. Connecting you, your friends, and your family with the energy everyone needs, along with the energy plans and dedicated service everyone wants. When you choose XOOM Energy you can be confident you have chosen a dependable energy provider that strives each day to help our customers power what matters the most!